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Terms & Conditions

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Last Updated: 30 September 2025

1. Introduction

Welcome to www.keyvisionsecurity.co.uk, operated by KeyVision Security Ltd (“we”, “our”, “us”).
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree, you must not use our website.

Company Details:
KeyVision Security Ltd
10 Anchor Buildings
Kirkwall, Orkney
KW15 1HR
Email: info@keyvisionsecurity.co.uk

Registered in Scotland.

2. Definitions

In these Terms:

  • “Website” refers to www.keyvisionsecurity.co.uk

  • “User”, “you”, and “your” refer to any visitor, customer, or account holder.

  • “Services” refers to any products or services offered by KeyVision Security Ltd, including CCTV systems, broadband, VoIP, managed networks, and related technical services.

3. Website Use

You agree to use our website only for lawful purposes and in a manner that does not:

  • Infringe the rights of others;

  • Restrict or inhibit others’ use of the website; or

  • Introduce any harmful code, malware, or attempt to gain unauthorised access to our systems.

We may restrict or terminate your access to the website at any time if we believe you have breached these Terms.

4. Account Registration and Security

Certain features of our website may require you to register an account.

When registering, you agree to:

  • Provide accurate and complete information;

  • Keep your login credentials secure;

  • Not share your account with others; and

  • Notify us immediately if you suspect any unauthorised access.

We reserve the right to suspend or terminate accounts that are misused or contain false information.

5. Services and Quotations

All quotations or service details provided through this website are subject to confirmation and may not constitute a binding offer.

We reserve the right to modify, refuse, or withdraw any service or quotation at our discretion.
Formal agreements for services (such as installations, maintenance packages, or contracts) will be governed by separate service-specific terms and conditions, provided at the time of engagement.

6. Prices and Payments

Where applicable:

  • Prices shown on the website are in pounds sterling (GBP) and may include or exclude VAT as stated.

  • Prices are subject to change without notice.

  • Payment terms will be confirmed in any official quotation or contract.

  • Online purchases, if available, are processed securely through trusted payment providers.

You are responsible for ensuring that any billing information provided is accurate and up to date.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, and software, is owned by or licensed to KeyVision Security Ltd and is protected by UK and international copyright laws.

You may view and print pages from the site for personal or business use related to our services, but you must not:

  • Reproduce, distribute, or commercially exploit any content without our written consent;

  • Remove or alter any copyright or trademark notices.

“KeyVision Security Ltd” and related branding are protected trademarks and may not be used without permission.

8. Third-Party Links

Our website may include links to third-party websites.
These links are provided for your convenience only.

We do not control and are not responsible for:

  • The content or accuracy of those websites;

  • Any losses or damages that may arise from their use.

You access linked sites at your own risk.

9. Liability Disclaimer

We make every effort to ensure the information on this website is accurate and up to date. However:

  • The website and its content are provided “as is” without any warranties, express or implied.

  • We do not guarantee that the site will always be available, error-free, or secure.

  • We accept no liability for any direct, indirect, or consequential loss arising from the use or inability to use the website or reliance on any information displayed.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence or for any other matter that cannot be excluded under UK law.

10. Data Protection and Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

By using our site, you consent to such processing and confirm that the data you provide is accurate.

11. Cookies

Our website uses cookies to improve functionality and user experience.
For more details, see our Cookie Policy.

12. User Content and Submissions

If you submit content through the website (e.g., reviews, testimonials, comments, or uploaded files), you grant us a non-exclusive, royalty-free licence to use, reproduce, and display that content in connection with our business.

You agree that any content submitted:

  • Does not infringe third-party rights;

  • Is not defamatory, obscene, or unlawful; and

  • May be edited or removed at our discretion.

13. Suspension or Termination

We may suspend or terminate access to the website at any time without notice if:

  • You breach these Terms;

  • We are required by law; or

  • Maintenance or upgrades are necessary.

We will not be liable for any losses arising from temporary or permanent unavailability of the website.

14. Changes to These Terms

We may update these Terms from time to time by posting a new version on our website.
You should check this page periodically to ensure you understand the terms that apply.
The “Last Updated” date at the top will indicate when they were last revised.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Scotland.
You agree that the courts of Scotland shall have exclusive jurisdiction over any disputes arising under or in connection with these Terms.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

KeyVision Security Ltd
10 Anchor Buildings
Kirkwall, Orkney
KW15 1HR
Email: info@keyvisionsecurity.co.uk

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